Privacy Policy
Privacy Policy
Last updated: February 24, 2026
Last updated: February 24, 2026
Youthville Clinic LLP (“Youthville,” “we,” “our,” or “us”) is a dermatology and aesthetic medicine clinic registered as a Limited Liability Partnership under Indian law (incorporated 3 December 2021).
Youthville Clinic LLP (“Youthville,” “we,” “our,” or “us”) is a dermatology and aesthetic medicine clinic registered as a Limited Liability Partnership under Indian law (incorporated 3 December 2021).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and sensitive data per the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and sensitive data per the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Who We Are
Youthville Clinic LLP (“Youthville,” “we,” “our,” or “us”) is a dermatology and aesthetic medicine clinic registered as a Limited Liability Partnership under Indian law (incorporated 3 December 2021).
Clinic address: 02, Ground Floor, AROMA Co-Operating Housing Society Ltd, New Link Road, Oshiwara, Andheri West, Mumbai, Maharashtra, India
Website: www.youthvilleclinic.com
For the purposes of the Digital Personal Data Protection Act, 2023 (“DPDP Act”), Youthville Clinic LLP is the Data Fiduciary responsible for your personal data.
This Privacy Policy applies to all personal data collected through:
- Our website at youthvilleclinic.com and any associated subdomains
- In-clinic consultations, intake forms, and treatment records
- Appointment bookings made via phone, WhatsApp, or online forms
- Communications with our team via email, phone, or messaging platforms
By using our website or availing our services, you acknowledge that you have read and understood this policy.
2. Personal Data We Collect & Health Data
We may collect the following categories of personal data:
Identity & Contact Information (Full name, date of birth, gender, phone number, email address, residential address, emergency contact details as applicable)
Account & Booking Data (Appointment history, preferred treatment times, communication preferences, feedback, and reviews)
Financial Data (Payment method details used for processing, invoice and billing records)
Technical & Device Data (IP address, browser type/version, operating system, device identifiers, screen resolution, pages visited, time spent on site, referral source)
Sensitive Personal Data or Information (SPDI) we collect includes:
- Medical history: existing conditions, allergies, medications, prior treatments
- Skin & hair assessment data: condition type, severity grading, skin type classification
- Clinical photographs: before, during, and after images for clinical records
- Treatment records: procedures performed, products used, notes, treatment plans
- Lifestyle information: sun exposure, skincare routines, diet (where relevant)
These are collected only with your explicit consent during consultations or via our forms; photographs only with written/verbal consent.
We collect data from you directly (bookings, clinic forms, reviews, communications), automatically through cookies and similar technologies (see Section 8), via server logs, and from third parties (e.g., referrals or public reviews with your consent).
3. Why & How We Use Your Data
We use your data for:
- Providing medical consultation and treatment
- Appointment scheduling and reminders
- Billing, invoicing, and payment processing
- Post-treatment follow-up and aftercare
- Improving our services and patient experience
- Responding to your enquiries
- Marketing communications (only with your consent)
- Legal and regulatory compliance
- Website analytics and performance
We never use your health data or clinical photographs for marketing without your written consent.
Legal basis for processing includes:
- Your explicit consent (DPDP Act, 2023)
- Necessity for medical service delivery
- Legal obligations (healthcare/tax regulations)
- Legitimate interests (improving services/security), provided your rights are not overridden.
Our website uses cookies and tracking technologies for functionality and analytics. Types of cookies used: essential (session, navigation), analytics (Google Analytics), marketing (Meta Pixel, Google Ads – only with your consent). You can manage cookies in your browser settings; disabling essential cookies may limit functionality.
4. Data Sharing, Retention & Security
We do not sell your personal data. Data may be shared only with: payment gateway providers, cloud hosting providers, analytics (Google), marketing platforms (Meta/Google Ads with your cookie consent), diagnostic labs (if required for care), and legal/regulatory authorities. All third parties must protect your data and may only use it for specified purposes. Medical records/photographs are never shared without express consent, except as required by law.
Data is retained only for required durations:
- Medical/treatment records: Minimum 3 years from last visit (or as required by Clinical Establishments Act)
- Clinical photographs: During the treatment relationship plus 3 years (or until you request deletion)
- Billing/financial records: As per Indian tax law (typically 8 years)
- Website analytics: 26 months
- Marketing consent: Until you withdraw
- Enquiry/communication: 2 years from last interaction
When data is no longer needed, it is securely deleted or anonymized.
Security Measures: Reasonable practices as per the Information Technology Act and SPDI Rules, including access controls, encrypted transmission, restricted staff access, staff training, and regular audits/review. While we strive for the highest standards, no system is 100% secure.
5. Your Rights & Breach
Your rights as a Data Principal under the DPDP Act include:
1. Right to Information – Know what data is held/how used
2. Right of Access – Obtain a summary of your data/processing
3. Right of Correction – Request amendment
4. Right of Erasure – Request deletion (unless legal retention applies)
5. Right to Withdraw Consent
6. Right to Grievance Redress – Lodge complaints
7. Right to Nominate a representative in the event of death/incapacity
To exercise any right, contact our Grievance Officer (see below). Response within 30 days.
Children’s Data: Services for those under 18 require presence/consent of a parent or guardian for all treatments and forms. Parents/guardians may exercise data rights on behalf of minors.
Data Breach: In case of likely harm, the Data Protection Board of India will be notified, as well as affected individuals, and steps taken to limit the breach and prevent reoccurrence.
6. Other Important Details
Grievance Officer: Dr. Shruti Chavan
Email: info@youthvilleclinic.com
Phone: +91 8591 411 258
Address: Youthville Clinic, 02, Ground Floor, AROMA CHS, New Link Rd, Oshiwara, Andheri West, Mumbai, Maharashtra, India
Response: within 30 days
Website may link to third-party platforms (Google, WhatsApp, social media). Youthville is not responsible for their privacy practices; review their privacy policies before providing information.
This policy may be updated over time to reflect changes in practices or law. Material changes: “last updated” date will be changed and the policy posted to this page. Where legally required, we’ll request fresh consent for major changes.
7. Contact Us & Legal Footer
If you have questions, contact us:
Email: info@youthvilleclinic.com
Phone: +91 22-40032452
WhatsApp: +91 8591 411 258
In person: Youthville Clinic, 02, Ground Floor, AROMA CHS, New Link Road, Oshiwara, Andheri West, Mumbai
Hours: Monday–Saturday, 9:30 am–7:00 pm
© 2026 Youthville Clinic LLP. All rights reserved.
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Book your appointment today and experience expert care designed around you to be better
Your wellness journey begins in one click
Book your appointment today and experience expert care designed around you to be better
Disclaimer: The information on this website is for general informational and educational purposes only. It is not intended as, and should not be construed as, medical advice or a substitute for consultation with a qualified dermatologist. Individual results vary based on skin type, skin sensitivity, health conditions, age, lifestyle factors, and adherence to pre- and post-treatment care instructions. All treatments are performed by qualified, registered medical practitioners. For personalised medical advice, please book a consultation. Treatment charges mentioned are indicative and may vary; final pricing will be confirmed during your consultation.
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